• Changing/resetting the password

  • How can I change/reset my password?

    If you’ve forgotten your password and would like to reset it from the log-in screen, enter your email address provided when the account was created, click on the link from the email you will receive (also check your Junk / Spam folder) and follow the instructions.
    If you decide to change the password from your account, go to the Security tab. Insert the old password in the dedicated field, then the new password and confirm it. Use a minimum password length of 8 characters; include lowercase and uppercase alphabetic characters, numbers and symbols. Click “Change password” and that’s it!

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